Choosing the right HR software can greatly impact a company’s efficiency, employee satisfaction, and overall workflow. InfinityHR, a human resources management platform, aims to simplify HR operations by providing an integrated system for benefits management, payroll, onboarding, time tracking, and employee self-service. Designed for small to mid-sized businesses, InfinityHR combines automation with an intuitive interface to help HR teams save time and reduce administrative errors.

In this detailed InfinityHR review, we explore the platform’s features, pricing, pros, cons, and ideal use cases to help businesses make an informed decision.

What Is InfinityHR?

InfinityHR is a cloud-based human resources management system that centralizes key HR processes into one unified platform. It was developed to serve organizations that need flexible HR tools without the complexity or cost of enterprise systems.

InfinityHR provides modules for:

• Payroll processing
• Benefits administration
• Employee onboarding
• Applicant tracking (ATS)
• Time & attendance
• Employee self-service
• Performance management
• HR reporting and analytics

The platform also integrates with major payroll providers, insurance carriers, and third-party vendors.

InfinityHR Features Review

Below is an in-depth look at the key features that define InfinityHR.

1. Employee Onboarding & Offboarding

InfinityHR offers a streamlined onboarding experience that includes:

• Digital onboarding checklists
• Paperless document completion
• E-signature support
• New-hire forms automation (I-9, W-4, direct deposit forms)
• Preconfigured onboarding workflows

This reduces manual data entry and ensures new hires move through a structured onboarding process.

2. Benefits Management

InfinityHR is particularly strong in benefits administration, offering:

• Open enrollment tools
• Carrier connectivity
• Customizable benefits plans
• Life event management
• Cost comparison charts
• Employee benefits elections

Automated carrier feeds reduce errors and ensure accurate benefit enrollment.

3. Time & Attendance Tracking

Time-tracking tools include:

• Clock-in/out features
• Timesheet approval workflows
• Overtime calculations
• PTO accrual and requests
• Custom schedules
• Compliance alerts

InfinityHR integrates with physical time clocks and mobile tracking tools for added flexibility.

4. Payroll Processing & Integrations

While InfinityHR is not a standalone payroll engine, it integrates with:

• ADP
• Paychex
• QuickBooks Payroll
• Ceridian
• Other major payroll processors

HR data syncs directly from InfinityHR to the payroll provider, reducing double entry and errors.

5. Performance Management

Features include:

• Customizable performance reviews
• Employee goal setting
• Rating scales
• Competency tracking
• Multi-step review workflows

This helps organizations maintain consistent employee evaluations.

6. Applicant Tracking System (ATS)

InfinityHR’s ATS provides:

• Job posting distribution
• Resume uploads and management
• Candidate scoring
• Interview workflow management
• Reporting tools

Although not as advanced as standalone ATS platforms, it’s sufficient for most SMB hiring needs.

7. Employee Self-Service Portal

Employees can log in to:

• Update personal information
• Check pay statements
• Request PTO
• View benefits
• Access HR policies
• Download tax forms

This reduces the workload on HR teams and promotes transparency.

8. HR Reporting & Analytics

InfinityHR includes reports for:

• Compliance (EEO, ACA)
• Payroll
• Time tracking
• Benefits enrollment
• Employee turnover
• Performance reviews

Custom report builders allow organizations to tailor data to their needs.

InfinityHR Pricing

InfinityHR uses a per-employee, per-month pricing model and custom quotes based on:

• Number of employees
• Modules selected
• Integration requirements
• Support level

Estimated Pricing Range

Because pricing varies, businesses will need to request a customized quote.

InfinityHR Pros & Cons

This section summarizes the strengths and weaknesses of the platform.

InfinityHR Pros

Strong benefits administration

One of the best tools for managing employee benefits and carrier connectivity.

Affordable for SMBs

Cost-effective compared to enterprise HR software.

Easy-to-use interface

Simple menus and clean dashboards make navigation easy.

Customizable workflows

HR teams can tailor onboarding, performance, and time-off workflows.

Employee self-service

Employees can manage their data independently, reducing HR workload.

Integrations with major payroll providers

Smooth sync with popular systems prevents duplicate data entry.

InfinityHR Cons

Not a full payroll engine

Businesses still need a third-party payroll service.

ATS is basic

May not meet needs of companies with high-volume hiring.

Limited mobile functionality

Mobile app features are less robust than competitors.

Reporting can require customization

Out-of-the-box reports may be limited for data-heavy organizations.

Not ideal for very large enterprises

Lacks some advanced automation and BI tools required by large-scale organizations.

InfinityHR vs Competitors

Here’s a comparison between InfinityHR and similar HR platforms.

Who Should Use InfinityHR?

InfinityHR is ideal for:

Small and mid-sized businesses

Organizations with complex benefits plans

Companies already using a third-party payroll provider

HR teams seeking workflow automation without enterprise software costs

Businesses needing a straightforward, user-friendly HR platform

Use Cases for InfinityHR

Below are real-world scenarios where InfinityHR shines.

1. Benefits-Heavy Industries

Companies offering multiple medical plans, dental, vision, retirement, and supplemental benefits benefit from:

• Automated carrier feeds
• Employee cost calculators
• Paperless enrollment

2. Growing SMBs

Organizations scaling from 20 to 200 employees need:

• Flexible HR tools
• Easy onboarding
• Affordable HR solutions

InfinityHR fits well here.

3. Companies Using ADP or Paychex

Because of its payroll integrations, InfinityHR is a strong add-on to major payroll systems.

4. HR Teams Seeking Paperless Workflows

InfinityHR helps eliminate paperwork through:

• E-signatures
• File storage
• Digital forms

Frequently Asked Questions (FAQs)

1. Does InfinityHR include payroll?

InfinityHR does not process payroll directly but integrates with top payroll providers.

2. Is InfinityHR good for small businesses?

Yes. It is designed to be cost-effective and easy to use for small and mid-sized companies.

3. Does InfinityHR have mobile access?

Yes, but the mobile experience is more limited than some competitors.

4. Does InfinityHR include an ATS?

Yes, but the applicant tracking features are more basic compared to dedicated ATS platforms.

5. Can InfinityHR handle performance reviews?

Yes, through customizable review workflows and goal tracking tools.

Conclusion

InfinityHR is a solid HR management platform for small to mid-sized businesses looking for an affordable, easy-to-use solution with strong benefits administration, onboarding tools, and payroll integrations. While it may lack advanced enterprise features, InfinityHR provides excellent value for organizations wanting to streamline HR workflows without overspending.

Whether you’re improving your HR operations, upgrading from spreadsheets, or seeking better benefits management, InfinityHR offers a flexible system that helps HR teams save time and improve accuracy.